Classic Country Boutique & Primitives Return Policy
Need To Make A Return?
Hopefully you love everything you've purchased, but if something does not work out, we've got you covered!
Return Eligibility Requirements
Items must be returned unworn and unwashed in addition to being smoke, deodorant, make-up and damage free.
Original tags (if applicable) must be attached & intact.
If you feel you have received a defective or damaged item, please contact us within 3 business days of the delivery date.
Final Sale items and Clearance items will not be accepted for return.
How To Make A Return
Return for a refund:
Must be postmarked within 14 days of the date received.
Return shipping costs are the customer’s responsibility.
Refunds are refunded back to the original form of payment.
Return for an exchange:
We cannot provide exchanges or holds due to limited inventory. If an exchange is needed and the item is still available, we encourage you to place a new order for the item(s) needed and return the other item(s). Your refund will be processed upon receipt of your return.
How to make a return:
Send back the return yourself using whichever shipping method you prefer (address provided below).
When mailing a return:
Please ensure your items are securely packaged! You can turn the poly mailer we sent your products in inside out and reuse for return shipping. We are not responsible for items that are lost or damaged during their return. It’s always good to get a tracking number just in case something would happen to the item in transit. Please provide either the original receipt or include a piece of paper with your name and order number in the package.
Send returns to the following address:
Classic Country Boutique & Primitives
614 North Pearl Street
Astoria, IL 61501
Returns are processed within 5 business days of receipt and you will be e-mailed when we process your return!
Returns that do not meet our eligibility requirements are subject to a restocking fee (this restocking fee can vary from $3 up to $25 depending on original purchase price of the item or items).